COPS Monitoring Required CSR – Customer Service Representative For Full time in Boca Raton Florida.

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10-hour shift
• 8-hour shift
• Night shift

Full Job Description

Are you ready to make a difference?

For over 40 years, our company has provided alarm monitoring services to homes & businesses across the country. Every day our employees make a difference by providing our 3.5 million subscribers with a lifeline during some of life’s most challenging situations.

If you like to help others, can remain calm during adverse situations, & want to be a part of a community of caring professionals, then you’re in the right place!

Current Shift Openings: Full-Time Midnight Shift 11 pm-7 am. Some weekends are required & this is an in-office position.

Qualifications:

· No experience necessary

· High School Diploma or GED

· Good telephone voice and etiquette

· Comfortable with a fast pace

· Ability to clear a background check and drug screening

Your Job Duties:

· Notify customers and authorities about alarm activations

· Answer inbound phone calls related to alarm activations

· Resolve customer issues and concerns

What we’re doing to keep you safe:

· Minimizing in-person contact during the hiring process

· Limiting orientation & training class sizes

· Maximizing social distancing efforts at all offices

· Following CDC guidelines for cleaning, sterilization, and operational measures

What we have to offer:

· Flexible Schedules

· Weekly Pay

· Paid Training

· Pay Raises

· Paid Sick Time

· Paid Vacation

· Opportunity for advancement (100% of our management team are former dispatchers)

· Tuition Reimbursement

· Health, Dental, & Vision insurance after 90 days

· 401(k) w/ Company Match

How To Apply For CSR – Customer Service Representative?

Interested Candidates Can Apply Online Via Indeed Job Portal