National Floor Direct Required Lead Intake Specialist In Boca Raton, Florida.

Shift & Schedule

• 8 Hours Shift
• Weekend Availability
• Nights as Needed
• Day Shift
• Monday to Friday

Benefits & Compensation:

• Performance Bonuses
• 100% Paid Training
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Schedules
• Employee Discounts
• Paid Time Off (PTO)
• 401k

Responsibilities

• Handling inbound calls & making outbound calls.
• Engaging with prospective customers regarding their floor covering needs.
• Passionate about delivering a great customer experience.
• Making outbound calls from internet-generated leads.
• Providing a positive & informative customer experience.
• Use internal tools to document all customer touchpoints & communications.
• Availability to work some nights & weekends.
• Ability to build rapport with customers.
• Contribute to the achievement of team goals & outcomes.
• Setting qualified appointments for our Field Sales Representatives.
• Participate in regular training & development meetings as required.
• Represent the brand in line with our mission of delivering an amazing customer experience.

Qualifications & Experience For Lead Intake Specialist Job?

• 2+ years of Call Center, Customer Service, or other customer-facing experience.
• Familiarity with Customer Relationship Management (CRM) software and best practices.
• Technologically proficient,
• Excellent listening and communication skills.
• Must possess a positive, can-do attitude.

How To Apply For Lead Intake Specialist Jobs?

Interested Candidates Can Apply Online Via Indeed Job Portal